Open the Kater app, and fill in a date, vehicle type, trip details, and a start and end time.
Choose your driver any time before the trip begins. You can select a driver based on cost, experience, star rating and if you previously used them.
Once a driver is selected, the trip is booked and you are ready for your trip.
Sit back, relax, catch up on work all while being driven in the comfort of your own car.
At the end of your trip rate your driver and provide feedback about your trip. Your opinion matters and we want to provide a 5-star experience for everyone.
Easily book a trip to be driven in the comfort of your own vehicle.
Review driver bids and details; be in control by choosing the driver that's perfect for you.
Sit back and relax or in the backseat as you're driven wherever you need to go and back.
Track your driver during the trip with the live status feature and chat via our messaging center.
At the end of your trip, leave a rating and review for your driver. This will give them a greater chance of getting more trips in the future.
Not sure how much Kater will cost? How insurance works? Or why you should use Kater? Looking for answers? Don't worry! All the answers you are looking for can be found below.
Like Uber we connect customers with drivers. Unlike Uber, Kater customers are driven in the comfort of their own vehicle. This means customers can sit back and relax in their own car knowing that a professional, vetted driver is navigating them around the city.
Kater is a low cost per hour booking service. If you are carpooling with friends, traveling between cities, going from meeting to meeting, or seeking a VIP experience, Kater makes a lot of sense. Check out our Experience Kater page to realize all the benefits of Kater.
Our selection process is comprehensive and our drivers are highly experienced. On average our drivers have 16 years of driving experience and many hold Class 1 licenses. In order to apply to be a partner driver you must have at least a Class 5 license with over 2 years of non-learner experience. Additionally you must be over the age of 21. All drivers must pass a background check, an interview, online training session and test before getting access to the Kater platform. For more detailed information please see our partner page.
Kater is a round-trip chauffeur service; this means our partners aren't just drivers who get you from point A to B. Your professional driver is available during your entire booking time and even longer if you need to extend your booking time. Your personal chauffeur will drive you, open doors for you, run errands for you, pick-up family and friends for you and even fill-up your gas tank for you. They will also park your car at no additional cost.
Better yet, you never have to wait to be picked up or worry about extra charges that come with long distance travel or multiple stops. Kater allows you to enjoy a VIP experience so you can focus on what really matters to you.
After entering your trip details and searching for a driver, drivers will bid on your trip and provide you with their hourly rate. You have the option to choose your preferred driver based on hourly rate, rating and experience. Rates typically range from $15 to $25 per hour.
If you need to cancel a trip please cancel the trip within the Kater app. There is no cancellation fee if more than 2 hours' notice is provided. If you cancel within 2 hours' of your scheduled pick up time or if you are a no-show, there is a $50 fee to cover the cost of booking the driver's time.
Drivers will request proof of valid vehicle insurance from you. The driver will provide driving services for you, only if you maintain adequate automobile liability insurance that protects third parties.
For our last vacation we booked a driver using Kater to take us to the airport. Our driver was amazing; he helped us load our luggage in our SUV, he dropped us off right in front of our gate and unloaded our luggage. It was so easy and convenient. We didn’t have to waste our time and money on parking. I would recommend Kater to all my friends!
I used the service to attend a Canucks game with a couple buddies. The driver dropped us off in front the Rogers Arena. After the game was over he took us to a couple bars before we headed home to the valley. Kater saved me time, money and just an overall great night! Will definitely be using the service again.